Send Flowers to Colombia — Help Center
LatinFlores delivers flowers to homes in Colombia the same day. If you order before 12:00 p.m. (Colombia time), Monday to Saturday, we deliver today in Bogotá, Medellín, Cali, Barranquilla and Cartagena, and we reach more than 30 cities across the country. You can order from any country.
Frequently asked questions about sending flowers to Colombia
Is same-day delivery available in Colombia?
Yes. If you order before 12:00 p.m. (Colombia time), Monday to Saturday, we deliver the same day in Bogotá, Medellín, Cali, Barranquilla and Cartagena.
Do you deliver on Sundays and public holidays?
Yes. For delivery on a Sunday or a public holiday, place your order at least 48 hours in advance.
Which cities in Colombia do you deliver to?
We deliver to more than 30 cities. Besides Bogotá, Medellín, Cali, Barranquilla and Cartagena, Bucaramanga, Santa Marta, Villavicencio and San Gil have their own prices. For any other city, choose “Resto de Colombia” (rest of Colombia) on the product page: once you pick the city and date, you will see the available delivery days. You can see all cities.
What are the delivery hours?
From 9 a.m. to 7 p.m. (Colombia time), with no exact time guaranteed. On very busy dates, if we cannot deliver that day, we will contact you to offer next-day delivery, a product change or a refund.
Can I pay from abroad?
Yes. You can pay with Visa, Mastercard, American Express, Diners Club, Discover, PayPal, Apple Pay, Google Pay or Shop Pay, among others. Checkout shows every payment method available in your country, and you see the total with delivery before paying.
How much does delivery cost?
The price of the arrangement depends on the city you choose. Home delivery in Colombia costs USD 9.99, one delivery fee per address even if you order several products, and you see it in the order summary before paying. Very remote locations may have a surcharge: we call you first and only charge it with your approval. See delivery costs.
Do breakfasts, gift baskets and cakes have different conditions?
Some products need more notice or are delivered only in the main cities: you will see this on each product page. In combos with a cake, the cake and the bouquet may arrive separately.
Can I schedule delivery for a specific date?
Yes, up to 30 days in advance.
Is a card message included?
Yes, free with every order.
What if the recipient is not there?
We try to contact them and, if possible, leave the arrangement with someone they trust. If we cannot reach them, we contact you to arrange a second delivery.
What if something is not right?
Write to us within 24 hours of delivery with a photo. We review each case and, as appropriate, offer a replacement, redelivery or refund. See our refund and satisfaction policy.
How to order from abroad
1. Choose your arrangement and the delivery city in Colombia.
2. Choose the delivery date and write your card message.
3. Enter the delivery address.
4. Pay by card, PayPal or another available method.
5. A local florist in Colombia prepares the arrangement by hand and delivers it. You receive the confirmation by email.
Most popular occasions in Colombia
We deliver flowers for birthdays, Mother’s Day, Amor y Amistad (Colombia’s Love and Friendship Day), Valentine’s Day, anniversaries, graduations, sympathy and Christmas. Our local florists make each arrangement by hand with fresh seasonal flowers.
Contact
Email: flores@latinflores.com
WhatsApp: +593 96 998 2973
Phone: 1-888-493-8030 (toll-free from the US)
